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    Impartial advice
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    with no pre-determined outcome
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    The deep category knowledge
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    of fleet is exceptional
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    An invaluable support
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    to our business & people

Welcome to Fleet Operations, we are proud to be recognised as one of the UK’s leading independent fleet management companies.

pink-arrow1-sml10 FACTS THAT MAKE US DIFFERENT

  • Our business model is underpinned by our total independence of the supply chain
  • We are free to make recommendations that are wholly in the best interests of our customers
  • Our customers have in-life access to our proven and impartial consultancy expertise
  • We can and will flex our IT systems to meet your requirement, not the other way round
  • Our audit team deliver industry leading invoice validation, controlling 100% of your costs
  • Our car configurator offers a 21st century vehicle selection and ordering process
  • We work with your supply chain to deliver efficiencies and you retain 100% of all cost savings
  • Our fleet management services are well established and proven, we are a minimal risk solution
  • We will progressively transform your customer service experience into an extremely positive one
  • Our in-house implementation team manage every aspect of the change process on your behalf

See our customer experience, total transparency and controlling cost pages for more information.

pink-arrow1-sml OUR USPS

To put it succinctly our business model is simple yet unique in the fleet industry. Given the ever increasing complexities of corporate fleet management in the UK we believe that the most powerful way to demonstrate a true commitment to controlling and reducing costs for customers is to ensure that we remain totally independent from the supply chain.

This independence ensures that there is no potential for us to gain financially from providing poor service and our people are empowered to focus 100% on doing what is right for our customers. This core principle differentiates us and remains at the heart of everything we do.

OUR HERITAGE
OUR FLEXIBILITY
OUR PEOPLE
OUR HERITAGE

pink-arrow1-sml OUR HERITAGE

With a focus on designing bespoke fleet solutions we have been providing independent fleet consultancy for over 20 years. Over that period we have helped a number of UK and International customers to achieve substantial operational and fiscal efficiencies. The entry into fleet management came as a direct response to repeated requests from our customers who asked if we would implement and deliver the fleet recommendations we were making.

Whilst there are potentially some customer benefits market feedback suggests that the increasing move towards a “Power 5” group of leasing providers makes it increasingly difficult for medium to large fleet customers to access services that have been specifically designed to meet their needs.

OUR FLEXIBILITY

pink-arrow1-sml OUR FLEXIBILITY

This is a much talked about subject but given our independence of the supply chain we have no need to design the systems and processes required to generate and protect third party revenue streams.

In a rapidly changing corporate fleet market there has never been a better opportunity to create an unbundled solution, managed by a specialist fleet management company that best suits the needs of the customer. The one size fits all approach has some value and will work for many but our focus is on collating, reporting and analysing data, making suitable recommendation and then ensuring that all SLAs and KPIs are met.

Our flexibility is best demonstrated by our web portal which from policy set up to choice list and trade up/down management Makes Ordering Vehicles Easy for customers and drivers alike. MOVE has been designed in such a way that even the most complex fleet policy can be designed, uploaded and be ready to use within 24 hours.

OUR PEOPLE

pink-arrow1-sml OUR PEOPLE

Our business is people driven and relationships sit at the heart of our service. We do not operate in a call centre environment; our teams are highly trained to ensure that they fully understand the specific needs of each customer.

Irrespective of scale and complexity all of our customers receive the same courtesy, attention to detail and passion for service excellence. When recruiting new staff we measure all candidates’ suitability against these core attributes and on an ongoing basis we support them with training programmes that are designed to reinforce these key skills.

OUR MEMBERSHIPS AND ACCREDITATIONS
OUR AWARDS
OUR MEMBERSHIPS AND ACCREDITATIONS
OUR AWARDS

pink-arrow1-sml WHAT WE DO

Please click on the animation below for a brief introduction to our business.

pink-arrow1-sml OUR BLOG

A new tax era for company car drivers

7th March 2018Jason Davidson

2020 will usher in a new regime for calculating Vehicle Excise Duty (VED) and company car benefit-in-kind (BIK) tax. Fleet Operations outlines the key changes and how you will be affected. Emissions testing: what has changed? A new method for…

Read More

Are you ready for the new advisory fuel rates?

27th February 2018Jason Davidson

HMRC has released its latest advisory fuel rates.  These come into force March 1 2018, although you can use the existing rates for up to 1 month from this date. There are three changes: 1p per mile increase to 22p…

Read More

pink-arrow1-sml FOLLOW US

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CONTACT US…

…to talk about our services and how we can help you.

pink-arrow1-sml CORE COMPETENCIES

Consultancy

Our vastly experienced team of experts will ensure that your fleet is fully optimised over the short, medium and long term

Fleet Management

Our teams are dedicated to managing the needs of customers not the performance of assets where the supplier takes the risk

Risk Management

We will enhance your brand perception whilst ensuring both the safety of your drivers and the communities in which you operate

Supply Chain Management

Working with many of the UK’s premier suppliers we use our independence and experience to ensure they are fit for purpose

Multi-bid Leasing

Easy to both set up and manage our innovative multi-bid quoting system guarantees a consistently competitive and auditable vehicle tendering process

International

We have handpicked partners across the world who are capable of replicating our UK model to deliver local savings and efficiencies

Policy Management

We help create attractive fleet policies and then support drivers with a state of the art vehicle selection and order process

Data Consolidation

Integrating every element of fleet spend data is the fundamental requirement of any strategic analysis and underpins any subsequent recommendation

Outsource Options

Outsourcing has various guises so we work with you to agree the parameters that will most add value to your business
Contact Us

pink-arrow1-sml CONTACT US

Fleet Operations Limited
Fleet House
Maries Way

Silverdale Business Park
Newcastle
Staffordshire
ST5 6PA



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